Note: Due to numerous current lockdowns and a high volume of disrupted bookings our call centre is currently operating via email only. Disrupted bookings will be actioned in departure date order.

New enquiries: We are currently only taking Lord Howe Island enquiries with flights departing direct from Port Macquarie – please email

We appreciate your patience during this difficult time and sincerely apologise for any inconvenience caused.

Below is the current situation for:
Lord Howe Island: A COVID declaration sheet will be provided to all travellers at approximately 3 weeks prior to their travel date. This must be completed and sent directly onto the accommodation in which you are staying within 72 hours of your arrival.

Norfolk Island: Please refer to Norfolk Island’s COVID-19 Advice for the latest information if you are able to travel to the island. Visitors must apply for an entry pass 72 – 24 hours prior to departure. Apply for an entry pass here.

Note: We strongly advise travellers to keep up to date with border/travel restrictions in the state you reside.

Should you need to contact Qantas or Air New Zealand regarding your flight reservations please phone:


Air New Zealand